Current SBR system status

To receive email notifications when the SBR Current system status page is updated, subscribe here.

Production Environment 

Component Status Remarks
GovDex OK 
Production environment OK  
Core Services OK  
Vanguard Token Service OK  
ACT ROOK 
NSW SROOK 
QLD SRO OK 
NT RO OK  
SA SRO OK 
WA SRO OK 
VIC SRO OK  
TAS SROOK 
ATO OK

ATO PROD outage

The purpose of this communication is to advise that the ATO production (SBR1, SBR2) systems will be unavailable during the outage windows below: (Infra 1854551)

Change Window: (outage)

Start: 23:25 AEDT on 25 March 2017

End: 07:00 AEDT on 26 March 2017

SBR1 and SBR2 services, including Super and PLS will not be available during the outage.

The outages are due to back office systems maintenance.

___

ATO important systems maintenance

To ensure resilient and stable systems for Tax Time 2017 additional weekend system maintenance needs to be undertaken in April and May.  This will allow the ATO to progressively install new storage area network (SAN) to replace the SAN which was involved in the major outages in December 2016 and February of this year.  

The ATO is undertaking planned outages on the following weekends: (Infra 1854598)

Start:    22:00 AEDT on 31 March 2017

End:     06:00 AEST on 03 April 2017

Start:    22:00 AEST on 13 April 2017

End:     06:00 AEST on 18 April 2017

Start:    20:00 AEST on 06 May 2017

End:     08:00 AEST on 07 May 2017

SBR1 services in the EVTE test environment, SBR1 and SBR 2 production services including Super and PLS will not be available during the outages.  

SBR2 Cloud services in the EVTE test environment will be available during these outages.

As planning for these outages progresses, updates will be provided if there are any changes to system availability.

We understand the impact this may be having on you and your users, and we thank you for your continued understanding and patience.

ASIC OK

Please be advised that ASIC in PROD will be unavailable from 06:00 until 18:00 AEDT on the 25/03/2017 due to scheduled maintenance. (Infra 1854684)

SBR Website OK  
AUSkey OK Please refer to the AUSkey System Maintenance and Issues link for details on any system unavailability as a result of maintenance as well as any system issues affecting AUSkey.
You will need to subscribe to the ATO online services email subscription to receive AUSKEY updates and notifications.
YETIOK 

Test Environment 

ComponentStatusRemarks
E2E EnvironmentOK 
Core ServicesOK 
Vanguard Token ServiceOK 
ACT ROOK 
NSW SROOKPlease be advised that NSW SRO in EVTE will be unavailable from 07:00 until 13:00 AEDT on the 26/03/2017 due to scheduled maintenance. (Infra 1854690)
QLD SROOK 
NT ROOK 
SA SROOK 
WA SROOK 
VIC SRO

OK 

 
ATODEGRADED

Please be advised that ATO SBR2 system in EVTE is unavailable. We will continue to provide you with updates, including any changes in our projected timeframe for restoring services. (Infra 1853887)

__

The EVTE environment has recently been used to test large volumes of online and batch transactions. All developers are reminded the EVTE environment is provided as a shared resource for conformance testing purposes only. Use for any other purpose has adverse impacts on other developers. 

The EVTE environment is currently in high demand to support Tax Time and SuperStream initiatives and your cooperation is requested to limited use for conformance purposes only.

Contact your ATO onboarding support contact for more advice. (Infra 1851613)

TAS SROOK 
ASIC OK

Last updated: 23 Mar 2017
Page ID: 41431